SANS researchers reported on Tuesday that remote access software provider LogMeIn also sent out password reset emails to customers whose account credentials were included in the recent leaks. Unfortunately, it’s not uncommon for companies to send out suspicious-looking emails. However, users noted that cybercriminals could take this opportunity to send out phishing emails. The vendor used its social media channels to assure customers that the password reset emails are legitimate and advised them to change their passwords directly on the Carbonite website or call customer support if they have concerns.
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The company has started sending out emails containing instructions on how to reset passwords, but many users complained that the emails look like they are part of a phishing campaign.
The company has determined that the incident involves usernames and passwords, but in some cases attackers might have also gained access to other personal information.Ĭarbonite has decided to reset the passwords of all accounts. The attackers then tried to use the stolen information to access Carbonite accounts,” Carbonite said in a blog post.
“This activity appears to be the result of a third party attacker using compromised email addresses and passwords obtained from other companies that were previously attacked. The company said there is no evidence that its own systems have been compromised. Boston-based backup services provider Carbonite is the latest company whose users have been targeted by hackers leveraging credentials leaked recently from major websites.Ĭarbonite told customers on Tuesday that it had detected unauthorized attempts to access a number of accounts.
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